Rebate Eligibility
WHO QUALIFIES

Quick Summary
Heat Pump Rebate Eligibility
To qualify for the VEU and Solar Victoria rebates for Heat Pump Hot Water:
- You must be replacing an existing gas hot water system.
- The new heat pump must be an approved product under both VEU and Solar Victoria.
- The home must be in Victoria and built more than 2 years ago.
- Your combined household income is under $210,000 (Solar Victoria requirement).
- You must own the property or have owner approval (for rentals).
- Installation must be completed by a licensed plumber, with all required compliance certificates.
- You can claim both rebates together, but only one rebate per system.
Rebate amounts vary depending on:
- Whether the existing gas unit is storage or instantaneous.
- The brand, model and size of the new heat pump.
- The energy efficiency rating and approved category of the system.
- Whether you are claiming VEU only or VEU + Solar Victoria together.
Rebate Eligibility
Reverse Cycle Heating & Cooling
To qualify for the Victorian rebates when upgrading to a reverse-cycle system:
- You must be replacing an existing gas heater (either a gas wall heater or gas ducted heating).
You are upgrading to an energy-efficient electric reverse-cycle system. This can be a single split, multi-split, or ducted reverse-cycle system (yes, ducted heats and cools through the same unit).
- The home must be in Victoria and built more than 2 years ago.
- The new system must be an approved product under the Victorian Energy Upgrades (VEU) program.
- Installation must be completed by a licensed installer, with all required VBA & COES compliance certificates and documentation. (That’s us.)
- One rebate applies per system, but multiple rebates can apply if you are replacing multiple gas heaters in the home.
Rebate amounts vary depending on:
- Whether your current heater is a gas wall heater or gas ducted heater.
- The size, brand, model and type of the new reverse-cycle system being installed.

Estimated Rebate Savings
Act While VEEC Prices Are High
The Victorian Energy Upgrades (VEU) rebates are based on VEECs (Victorian Energy Efficiency Certificates), which change in value weekly, similar to a share price. Under normal conditions, VEEC prices stay fairly consistent – however, right now they are moving weekly and fortnightly due to the huge surge in rebate activity across Victoria, including:
- Solar rebates
- Heat pump rebates
- Reverse cycle heating & cooling upgrades
- Insulation rebates
- Other smaller VEU activities
Because of this high demand, VEEC prices are fluctuating more than usual, which directly affects how much rebate you receive.
This means:
- When VEEC prices are high, your rebate is much larger.
- When VEEC prices drop, your rebate becomes smaller.
- Your final price is based on the VEEC value at the time we quote you, not at installation.
- With the current market movement, locking in your quote while prices are strong can save you thousands.
Act While VEEC Prices Are High
Upgrade Type
Estimated Savings
Notes
Gas Heating → Electric Ducted Reverse Cycle Heating & Cooling
$3,000 – $8,000
Depends on the existing gas system, and the brand, model and size of the new ducted system.
Gas Heating → Electric Multi -Split Reverse Cycle Heating & Cooling
$2,000 – $8,000
Depends on the existing gas system, number of indoor heads, and the selected brand/model combination.
Gas Heating → Electric Single Split Reverse Cycle Heating & Cooling
$1,000 – $3,000
Depends on existing gas heater type, unit size, and chosen brand/model.
Gas Hot Water → Electric Heat Pump
$1,000 – $3,000
Depends on the old gas hot water system, plus the brand, model and tank size of the new heat pump.
VEEC Prices Change Weekly
Why VEEC Prices Change Weekly
(Especially Right Now)
VEECs are traded on a market. Energy companies must purchase them to meet government obligations, and prices normally stay fairly steady. But at the moment, VEEC prices are more volatile because:
- So many households are upgrading to reverse cycle systems
- Heat pump and hot water rebates have surged
- Solar Victoria programs are driving high demand
- Insulation and other smaller VEU activities are increasing submissions
- More installers are generating high VEEC volumes weekly
This spike in activity causes rapid shifts in VEEC prices, sometimes weekly, sometimes fortnightly, and this directly impacts your rebate value.
Why Acting Now Can Save You Thousands
Important: VEEC prices have changed multiple times recently. Locking in your quote now secures your rebate at the current (higher) rate and protects you from future drops.
Waiting can mean:
- A smaller rebate
- A higher final cost
- Missing out on the best possible savings for your upgrade
Lock in Your Quote Now!
Lock in your quote now to secure the highest rebate while VEEC prices remain strong.
- We manage all the VEU paperwork for you
- Guidance on gas-to-electric upgrades
- Rebates applied in the background - no hassle, no shortcuts